Black & Decker FAQ
Why purchase from an Authorised Black & Decker Dealer?
Purchasing from an Authorised Black & Decker Dealer ensures you're getting genuine products, trusted
service, and the full manufacturer's warranty. Whether you're a DIY enthusiast or a professional
tradesperson, choosing an authorised dealer means peace of mind and guaranteed quality
Are Black & Decker tools good?
Of course! Black & Decker tools are known for their reliable quality, user-friendly design, and
great
value—perfect especially among DIYers and homeowners. With over 100 years of experience, they
deliver
durable power
tools and outdoor equipment built for everyday projects. From cordless drills to lawn care
essentials,
Black & Decker is a trusted brand for affordable, high-performance tools.
Do Black & Decker batteries work with all their cordless tools?
Yes, Black & Decker 18V batteries are designed to be compatible with a wide range of their 18V
tools,
including drills, saws, sanders, and more. Most tools that fall under the PowerConnect system can
easily
share the same 18V battery, providing flexibility for users to switch between tools without needing
separate batteries.
Do Black & Decker run free product promotions?
Black & Decker regularly runs free product promotions. These promotions often include free products
with qualifying purchases or special seasonal offers. Stay informed about the latest Black &
Decker
promotions by following our social media accounts or subscribing to our newsletter.
What’s the warranty on Black & Decker products?
Black & Decker offer a 2-year limited warranty on most of their tools and appliances in the UK & Ireland
however
some tools offer additional warranty years upon registration. The warranty covers manufacturing
defects
under normal use but excludes wear and tear or misuse. For full details visit the warranty &
repairs
section at blackanddecker.co.uk or blackanddecker.ie
How do I register my Black & Decker tool?
To register your Black & Decker tool purchased from an authorised retailer, visit
blackanddecker.co.uk if
you're in the UK or blackanddecker.ie for Ireland. Complete the online product
registration form,
which may require details such as your proof of purchase, tool’s serial number, and contact
information
to activate your warranty.
How do I file a warranty claim in the UK & Ireland?
Filing a warranty claim for your Black & Decker tool is quick and easy:
- Ensure you've registered your Black and Decker tool.
- Check your warranty – most tools include a 2-year warranty.
- Contact customer support through the website or call the local service line.
- Have your proof of purchase and product details ready.
-
Black & Decker will arrange repair or replacement via an authorised service centre.